We take back unused, sealed DVDs if you return them within 30 days. You can exchange them for the Digital Edition or simply get a refund.
If you receive a damaged DVD, just return it within 30 days and we'll send you a new one immediately.
We also accept Digital Edition returns within 30 days as long as you have not activated the members area.
We take back the Complete Edition as long as you return the unused, sealed DVD and have not activated the members area.
Return the DVD together with the invoice to the following address:
You pay for the shipping costs.
As soon as everything is checked we refund your money or send you a new DVD.
To have the Digital Edition recalled please send an e-mail to: firstname.lastname@example.org
Please refer to our terms of service for legal information on the return policy.